Key Account Manager
About this job
Fleek is hiring a Key Account Manager to grow its vendor and seller base in India. Fleek builds infrastructure for the global secondhand clothing trade through a B2B marketplace and AI systems that digitise the supply chain. In this role, you will be part of the Supply team, reporting to the Supply Lead, and will own a portfolio of important vendor accounts across India from end to end. A normal day involves actively hunting for new vendors in wholesale markets and godowns, signing and onboarding them, negotiating terms, driving marketplace GMV, and using AI tools to automate workflows and scale account management while building repeatable playbooks.
Responsibilities
- Hunt and close key accounts by sourcing aggregators, godowns, and quality sellers across India.
- Own onboarding and activation to take new vendors from first conversation to a live catalog fast.
- Drive monthly marketplace GMV and increase healthy inventory on the platform.
- Improve retention, manage account health, and bring cancellation rates down.
- Deepen share of wallet to capture a growing share of each vendor's inventory.
- Build repeatable onboarding and scaling playbooks for the India vendor base.
- Automate account management workflows and reporting using AI tools.
Requirements
- 3 to 5 years of experience in key account management, vendor or seller management, or B2B growth.
- Proven track record of growing a supply-side or seller base with demonstrable numbers.
- Commercial negotiation experience involving pricing, commission, or payout terms with vendors.
- Working understanding of catalog and inventory operations like listing quality and SKU management.
- AI-first mindset with familiarity using AI tools to work faster.
- Structured communication skills to report account health and escalate issues.
- Genuine excitement for building marketplace supply in a digitising category.
Good to have
- Experience in fashion, apparel, or lifestyle categories.
- Familiarity with vendor onboarding via marketplace platforms like Shopify or custom seller portals.
- Exposure to regional or multi-city vendor networks in India.
- Knowledge of the used-clothing or liquidation trade.
Who should apply
This role suits professionals with 3 to 5 years of experience in key account management, B2B growth, or seller management who thrive in a fast-paced startup environment. It is ideal for individuals who enjoy fieldwork, proactive hunting, and commercial negotiations rather than waiting for inbound leads. Candidates with an AI-first mindset and a passion for building marketplace supply from the ground up will find this position a strong match. Freshers cannot apply as 3 to 5 years of relevant experience is required.
Frequently asked questions
What does the Key Account Manager do at Fleek?
The Key Account Manager sources, signs, onboards, and scales vendor and seller accounts in India to grow Fleek's supply base and marketplace GMV.
Where is the Key Account Manager role located for Fleek?
The role is located in Delhi, with regular travel to vendors and supply hubs on an on-site and field-based work model.
Who does the Key Account Manager report to at Fleek?
The Key Account Manager reports to the Supply Lead at Fleek.
What experience is needed to join Fleek as a Key Account Manager?
Candidates need 3 to 5 years of experience in key account management, vendor or seller management, or B2B growth.
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