Account Manager - India
About this job
ElevenLabs is an AI research and product company creating advanced technology like human-like AI voice models, ElevenAgents, ElevenCreative, and ElevenAPI. Backed by major investors, the company serves millions of users and global enterprises by working with high velocity, minimal bureaucracy, and an AI-first mindset. As an Account Manager for India, your role focuses on partnering directly with enterprise customers who are building and deploying conversational agents on the ElevenLabs Agents Platform. You will handle hands-on execution by advising clients on agent design, conversation flows, tool integrations, and voice customisation to achieve successful business outcomes. A normal day involves guiding clients on best practices for scaling agents across web, mobile, and telephony, analyzing agent performance logs to find optimization opportunities, and driving expansion outcomes and cross-sell opportunities to secure durable revenue growth.
Responsibilities
- Partner directly with enterprise customers building conversational agents on the platform
- Advise clients on agent design, personas, conversation flows, and voice customisation
- Guide customers through deployment and scaling across web, mobile, and telephony
- Analyze agent performance data and conversational logs to identify friction points
- Own expansion outcomes across a defined portfolio of enterprise accounts
- Drive cross-sell through deeper agent usage and revenue growth
- Collaborate with Sales, Engineering, and Account Managers for customer success
Requirements
- 5-7 years of Customer Success or Account Management experience in India
- Background supporting complex B2B SaaS, Developer Tools, or AI/ML products
- Familiarity and experience with building and deploying AI agents
- Experience with API integrations, SDKs, and technical problem-solving
- Proven track record of driving revenue outcomes and owning a revenue quota
- Strong communication and interpersonal skills for all organizational levels
- Strong understanding of the Indian market landscape and cultural nuances
- Self-motivated ability to work independently in a remote or distributed setup
Who should apply
This role suits experienced professionals with a strong background in managing complex tech accounts in India. Candidates should have a solid mix of technical familiarity with AI agents, APIs, and SDKs, alongside a proven ability to drive revenue and manage quotas. If you possess deep understanding of the Indian market landscape, excellent problem-solving skills, and thrive in an independent, remote work environment, you are an ideal fit for this position at ElevenLabs.
Frequently asked questions
What is the primary focus of the Account Manager - India role at ElevenLabs?
The role focuses on partnering with enterprise customers to build and deploy conversational agents, optimize their performance, and drive account expansion and revenue growth.
What background is required for the Account Manager - India position?
Applicants need 5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India.
Does ElevenLabs require technical knowledge for this account management position?
Yes, familiarity with building and deploying AI agents, API integrations, and navigating SDKs is required.
Where is the Account Manager - India role located?
The role is based in India and supports a remote or distributed team environment.
Rojgar Point lists this job for information. Always apply on the official company page and never pay anyone for a job.