Senior Manager, People Technology & Analytics

About this job

As the Senior Manager of People Technology & Analytics at ShipBob in India, you will lead the creation and growth of a brand-new People Technology & Analytics function from the ground up. In this player-coach role, your typical day involves uniting distributed HR tools like ADP Workforce Now, Greenhouse, and Lattice under a single, coherent strategy while personally handling key technical tasks. You will shape the technology roadmap, design a brand-new people analytics program, and partner with the IT and People teams to implement AI and automation solutions. Operating in a remote setting across India, you will collaborate closely with leaders and peers, define operating models with the People Service Center, and build an effective team structure while driving meaningful business results.

Responsibilities

• Develop and maintain the People Technology & Analytics roadmap, balancing near-term operations with long-term goals.
• Oversee configuration, integration architecture, and administration of tools like ADP Workforce Now, Greenhouse, and Lattice.
• Build a structured people analytics capability, establishing metrics frameworks, reporting cadences, and workforce studies.
• Partner with IT to deploy AI agent tooling, workflow automation, and self-service solutions across the HR function.
• Assess current capabilities and design recommendations for team structure and headcount over the next 12 to 18 months.
• Establish a clear operating model and partnership framework with the People Service Center for ticketing and data flows.
• Manage and mentor HRIS and analytics talent, fostering a high-performance culture of technical rigor and continuous learning.

Requirements

• 8+ years of experience in HR technology, HRIS, and people analytics.
• At least 3 years in a formal leadership or team management role.
• Direct experience and fluency with multiple HCM platforms across your career.
• Demonstrated track record of operating as a player-coach combining management and technical delivery.
• Experience owning an HR technology roadmap, including vendor selection and build vs. buy decisions.
• Track record of navigating organizational influence and driving technology change or consolidation.
• Independent capability in people analytics to build metrics frameworks and interpret complex datasets.

Good to have

• Implementation or deep administration experience with ADP Workforce Now, Greenhouse, and Lattice.
• Experience at a multi-site, operationally complex company with corporate and hourly or warehouse employees.
• Exposure to agentic AI platforms, workflow automation tooling, or no-code and low-code build environments.
• Experience building organizational design cases and presenting headcount recommendations to senior leadership.

Who should apply

This role suits an experienced HR technology and analytics leader who thrives in a player-coach capacity and enjoys building functions from scratch. Candidates should have a strong background in managing HR systems stacks, developing analytics frameworks, and applying AI to HR operations. You must be comfortable working remotely in India, driving organizational change, and collaborating across teams. Freshers should not apply as this position requires at least 8 years of relevant experience.

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