Supply Chain Analyst, Capacity

About this job

ShipBob, Inc. is hiring a Supply Chain Analyst, Capacity for its Capacity & Gastank Planning team in a remote capacity across India. ShipBob is a leading global supply chain and fulfillment technology platform that helps e-commerce merchants manage their operations. In this role, you will handle the tactical execution of new merchant slotting and inventory planning across fulfillment centers. A typical day involves running Gastank capacity checks, analyzing fulfillment center placement, managing same-day ad-hoc capacity requests, and maintaining reporting tooling to support decision-making. You will collaborate closely with Sales, RevOps, Operations, and Sourcing teams, keeping capacity signals accurate and timely while supporting the growth of the company's fulfillment network.

Responsibilities

• Manage new merchant slotting end-to-end including capacity checks and placement analysis.
• Drive merchant inventory placement planning by building rebalancing plans and modeling capacity impact.
• Handle same-day ad-hoc capacity requests and escalations from internal teams.
• Maintain and improve visibility and reporting tooling to support capacity judgments.
• Support the Gastank capacity model with data pipelines and input validation.
• Build and sustain cross-functional relationships with Sales, RevOps, Operations, and Sourcing.
• Document runbooks and cross-train team members for backup coverage.
• Escalate emerging capacity risks with data-backed recommendations.

Requirements

• 3+ years of experience in supply chain, e-commerce fulfillment, capacity planning, or network operations.
• Intermediate to Advanced SQL and Excel proficiency.
• Comfort making judgment calls on merchant placement with incomplete information under pressure.
• Ability to proactively engage and manage cross-functional stakeholders.
• Willingness to learn Gastank capacity model logic and demand forecasting.
• Strong attention to detail and process discipline for slotting accuracy.
• Ability to work in complex, ambiguous situations under time pressure.

Good to have

• Experience with AI-supported model building, prompting, evaluation, and content creation using tools like Claude, Replit, or CoPilot.

Who should apply

This role suits professionals with at least three years of experience in supply chain, e-commerce fulfillment, or capacity planning who excel in fast-paced environments. Candidates must possess strong SQL and Excel skills, alongside the ability to manage complex cross-functional relationships and make critical operational decisions with incomplete data. If you are comfortable working remotely in India, eager to learn capacity modeling, and ready to tackle ambiguous challenges, you should consider applying.

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