Order Processing Analyst
About this job
Bottomline is a global leader in business payments and cash management, helping businesses transform how they pay and get paid with over 35 years of experience and moving more than $16 trillion in payments annually. As an Order Processing Analyst, your role focuses on reviewing and setting up customer contracts in systems of record, handling accounting control points for invoicing, and executing orders for customer transactions. A normal day for you involves reconciling order, revenue, and billing results against control totals, managing internal mailboxes for manual invoices, maintaining client details, updating CRM and ERP systems, and coordinating with sales and billing teams to ensure data accuracy and resolve discrepancies promptly.
Responsibilities
- Review and setup customer contracts into systems of record
- Manage internal mailbox for invoices requiring manual intervention
- Trigger contract commencement dates in CRM and ERP systems
- Ensure accurate creation and maintenance of orders in the billing platform
- Coordinate with billing teams for invoice accuracy and recurring billing setup
- Work with Sales and operations teams to resolve order discrepancies
- Maintain high data accuracy across CRM, billing, and ERP systems
Requirements
- Ability to work in a fast-paced environment
- Ability to learn systems and processes within a public company internal control environment
- Experience with Microsoft Excel
- Bachelor’s degree or Associates degree in Accounting
- 5+ years relevant experience in Order Management and Billing
Good to have
- Ability to make process improvement recommendations
- Experience with Microsoft D365 ERP
- Experience with Salesforce CRM
Who should apply
This role suits professionals who have a background in accounting and substantial experience in order management and billing. Candidates comfortable working in a fast-paced corporate environment with strong skills in Microsoft Excel and data accuracy will thrive in this position. Since a degree and prior work history are required, freshers are not eligible for this specific posting.
Frequently asked questions
What is the role of an Order Processing Analyst at Bottomline?
An Order Processing Analyst at Bottomline is responsible for reviewing and setting up customer contracts, managing invoicing control points, executing customer orders, and reconciling billing results to control totals.
What qualifications are needed for the Order Processing Analyst position at Bottomline?
Candidates need a Bachelor’s or Associates degree in Accounting along with 5+ years of relevant experience in Order Management and Billing, plus familiarity with Microsoft Excel.
What are the shift timings for the Order Processing Analyst job at Bottomline?
The shift is from 12:00 PM to 9:00 PM for three weeks with two days in the office, and from 5:00 PM to 2:30 PM or 3:30 PM during the first week of each month, which is work-from-home.
Is Bottomline an equal opportunity employer for the Order Processing Analyst role?
Yes, Bottomline is proud to be an equal opportunity employer committed to creating an inclusive and open environment for everyone.
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