Project Operations Analyst
About this job
Inizio Ignite is a global advisory partner specializing in health and life sciences, uniting strategy, insights, and innovation to drive transformation and impact for patients. As a Project Operations Analyst in Gurugram, you will support the Project Operations team and report to the Project Operations Lead, working closely with Project Managers and the Finance team. Your main goal is to provide comprehensive administrative support, maintain data quality, and handle project management and accounting systems. On a normal day, you will create and update projects in the CRM and PSA, organize statements of work and purchase orders, track project schedules, assist with billing milestones and revenue contracts, monitor timecard submissions, and prepare financial and resource utilization reports. You will also help with monthly reconciliations, resolve project discrepancies, and maintain standard operating procedures for financial processes, ensuring smooth daily project operations.
Responsibilities
- Create and update projects in CRM and PSA while organizing SOWs and purchase orders.
- Support project management by updating active schedules for rates, start dates, and allocations.
- Assist with project billing milestones, resource requests, and revenue contracts.
- Track signed agreements, follow up with Project Managers, and ensure proper storage.
- Monitor project pipeline data, perform daily cleanups, and resolve discrepancies.
- Send missing hours reminders, review consultant timecards, and generate financial reports.
- Support the monthly revenue recognition process by validating project completion rates.
- Provide financial process documentation and troubleshoot project management systems.
Requirements
- Bachelor's degree
- Experience in Financial Force or other PSA systems preferred
- Strong knowledge of MS Office products, particularly Excel
- Organized, detail-oriented, and strong follow-through skills
- Ability to prioritize and multi-task in a fast-paced environment
- Capability to meet deadlines and execute activities within complex processes
Good to have
- Prior experience with Financial Force
- Familiarity with other Professional Services Automation (PSA) systems
Who should apply
This role suits individuals with a bachelor's degree and administrative or operational experience who excel at organizing data and multi-tasking in fast-paced environments. Candidates familiar with Excel, CRM systems, and PSA software like Financial Force will find this position a great match. If you are detail-oriented, comfortable handling financial reporting tasks, and eager to support project operations within the health and life sciences sector, you are encouraged to apply, even if you do not meet every single qualification.
Frequently asked questions
What is the role of a Project Operations Analyst at Inizio Ignite?
The Project Operations Analyst supports project operations administration by managing project data in CRM and PSA systems, assisting with billing milestones, tracking agreements, and providing financial reporting support.
Who does the Project Operations Analyst report to at Inizio Ignite?
The Project Operations Analyst reports directly to the Project Operations Lead.
Where is the Project Operations Analyst position located?
The position is located in Gurugram, India.
What qualifications are needed for the Project Operations Analyst job at Inizio Ignite?
Candidates need a bachelor's degree, strong MS Office skills especially in Excel, organizational abilities, and ideally around 3 years of experience with Financial Force or another PSA system.
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