RFP & Solutions Manager
About this job
Payoneer is a global financial platform that connects underserved businesses to the world economy by simplifying cross-border payments, compliance, multi-currency needs, and workforce management. As an RFP & Solutions Manager based in Gurugram, India, you will own the company's RFP and solutions delivery capabilities. Your role combines designing a modern, knowledge-driven RFP function using AI and automation with acting as a hands-on Solution and Implementation Manager on enterprise deals during lower RFP volumes. A normal day involves building centralized knowledge systems, partnering with Sales, Product, Ops, and Compliance teams, automating workflows, defining RFP policies, analyzing win/loss themes, and managing enterprise implementations to ensure response accuracy.
Responsibilities
- Design and maintain a centralized knowledge management system for RFP responses.
- Build automation and AI-assisted workflows for intake parsing, drafting, and quality gating.
- Define and drive organization-wide adoption of RFP policies and continuous improvement.
- Partner with cross-functional teams like Sales, Product, Ops, and Compliance to maintain content quality.
- Act as Solution & Implementation Manager on enterprise deals to manage scoping, design, and delivery.
- Apply implementation insights directly into the RFP knowledge base to guarantee delivery accuracy.
Requirements
- 5-7 years of experience in enterprise presales, solution architecture, or technical account management.
- 3-4 years of experience leading RFP/RFI strategy and operations with a focus on automation.
- Demonstrated experience in redesigning significant operational processes and driving adoption.
- Track record of managing complex, multi-stakeholder enterprise implementations.
- High fluency with AI tools and experience using or building AI agents for workflow automation.
- Strong cross-functional influence skills and excellent written and verbal communication abilities.
- Bachelor's degree or equivalent professional experience.
Good to have
- Passion for knowledge management and process automation.
- Systemic thinking regarding workflows, automation, and tradeoffs.
- High standards for quality and accuracy with an ownership mindset.
Who should apply
This role suits strategic thinkers and builders with a background in enterprise presales, solution architecture, or technical account management who excel at process redesign and automation. Ideal candidates possess a mix of operational RFP strategy experience and hands-on client implementation skills, coupled with high fluency in AI tools. Freshers cannot apply as the position requires 5 to 7 years of relevant professional experience.
Frequently asked questions
What is the primary mission of Payoneer as outlined for the RFP & Solutions Manager?
Payoneer's mission is to connect underserved businesses to a rising global economy by removing friction and complexity from cross-border business workflows.
What are the core duties of the RFP & Solutions Manager at Payoneer?
The role involves building a modern, AI-driven RFP capability and serving as a hands-on Solution and Implementation Manager on enterprise deals in Gurugram.
What background is required to apply for the RFP & Solutions Manager position at Payoneer?
Applicants need 5-7 years in enterprise presales, solution architecture, or technical account management, including 3-4 years leading RFP/RFI strategy and operations.
Is remote work available for the RFP & Solutions Manager role at Payoneer?
The work arrangement is hybrid in Gurugram, India, coordinated to overlap with EMEA and global teams.
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