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Account Director, Digital Natives

OpenAI
Delhi, IndiaFull-time7+ years

About this job

As an Account Director for Digital Natives at OpenAI, you will join an organization dedicated to building safe artificial general intelligence that benefits humanity. The Go To Market team brings together sales, support, marketing, and engineering professionals to help customers understand and deploy advanced AI products. In this role, you act as a key driver of sales opportunities across the entire lifecycle, from pipeline generation to deal closure and renewals. A normal day involves managing customer accounts, designing comprehensive account strategies, owning revenue targets, forecasting sales, analyzing account metrics, and collaborating closely with internal researchers, engineers, and solutions teams. You will also monitor industry landscapes to contribute to product roadmaps while supporting team onboarding and company culture in Delhi, India.

Responsibilities

  • Manage customer accounts and execute comprehensive account plans through every sales cycle phase.
  • Support clients from initial engagement to deployment and account renewals.
  • Partner with solutions and research engineering teams to execute complex customer projects.
  • Own a designated revenue target and manage accurate revenue forecasts.
  • Analyze key account metrics to generate reports and share insights with internal and external stakeholders.
  • Monitor market and industry landscapes to provide input for product roadmaps and company strategy.
  • Collaborate across multiple departments including solutions, marketing, finance, and engineering.

Requirements

  • 7+ years of experience selling and renewing platform-as-a-service or software-as-a-service.
  • Demonstrated skill in designing and executing complex deal strategies.
  • Experience supporting the growth of fast-growing, high-performance companies.
  • Proven track record of working directly with c-level executives.
  • Ability to communicate complex technical concepts to customers and internal teams.
  • Experience gathering and distilling complex market, industry, and competitor intelligence.

Who should apply

This role suits experienced sales professionals with a strong background in SaaS or PaaS and a deep curiosity for artificial intelligence. Ideal candidates are customer-centric, strategic builders who thrive in solving complex challenges and want to help deploy AI technology responsibly. If you have over seven years of enterprise sales experience and enjoy working closely with executive leadership and engineering teams, you should consider applying for this opportunity at OpenAI.

Frequently asked questions

What is the primary mission of the Account Director, Digital Natives role at OpenAI?

The role focuses on helping customers understand and deploy OpenAI's AI products, managing the complete sales cycle, owning revenue targets, and driving account strategies.

Where is the OpenAI Account Director, Digital Natives position located?

This position can be based in Delhi or Mumbai, India.

What experience is required to apply for the Account Director, Digital Natives position at OpenAI?

Applicants must have 7+ years of experience selling and renewing platform-as-a-service or software-as-a-service, along with deal strategy and C-level engagement experience.

What team does the Account Director, Digital Natives join at OpenAI?

The role sits within OpenAI's Go To Market and Sales teams, collaborating with researchers, engineers, and solution strategists.

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