Engineer 3 - Business Systems
About this job
The Engineer 3 - Business Systems role at MongoDB involves designing, building, and supporting Salesforce-based solutions and integrations that power the company's customer lifecycle, spanning marketing engagement, lead management, sales execution, and downstream workflows. MongoDB’s CRM Technologies team collaborates closely with various departments like Marketing, Sales Operations, Finance, and Customer Success to deliver secure, scalable, and reliable business systems while continuously improving the CRM and marketing technology ecosystem. On a normal day, you will translate business requirements into technical solutions, manage the full solution lifecycle from design to deployment, build integrations, ensure data quality, and leverage AI-powered tools for engineering tasks and platform optimization.
Responsibilities
- Translate business requirements into scalable marketing technology and Salesforce solutions using declarative configuration, custom development, APIs, and integration platforms.
- Develop and enhance lead capture, conversion, routing, qualification, scoring, and lifecycle management capabilities.
- Design and support secure and reliable inbound and outbound integrations across Salesforce, marketing automation, enrichment, outreach, and analytics platforms.
- Establish reliable data flows and controls that improve accuracy, deduplication, governance, and consent handling across CRM data.
- Maintain high standards for modular design, test coverage, documentation, CI/CD, and Salesforce engineering patterns.
- Partner with internal teams to identify process gaps and deliver enhancements across lead management and revenue operations initiatives.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
- 6+ years of hands-on Salesforce development or enterprise business systems engineering experience.
- Strong experience with Apex, Lightning Web Components, Flows, SOQL, Salesforce APIs, and platform automation.
- Proficiency in scripting and programming languages such as Python and JavaScript.
- Experience with React or comparable modern front-end frameworks and full-stack development.
- Salesforce Platform Developer I or II certification required.
Who should apply
This role suits experienced engineering professionals with a strong background in Salesforce development and enterprise business systems who are based in Gurugram for a hybrid work model. Candidates should have extensive experience in marketing technology, lead lifecycle management, and API integrations. Since this position requires over six years of hands-on experience along with specific Salesforce certifications, freshers cannot apply for this posting.
Frequently asked questions
What is the primary focus of the Engineer 3 - Business Systems role at MongoDB?
The role focuses on designing, building, and supporting Salesforce-based solutions, marketing technologies, and integrations that drive MongoDB's top-of-funnel and lead-to-revenue processes.
Where is the Engineer 3 - Business Systems position located?
The position is based in Gurugram for MongoDB's hybrid working model.
What certifications are required for MongoDB's Engineer 3 - Business Systems job?
Candidates are required to hold a Salesforce Platform Developer I or II certification.
Can freshers apply for the Engineer 3 - Business Systems opening at MongoDB?
No, freshers cannot apply as the role requires 6+ years of hands-on Salesforce development or enterprise business systems engineering experience.
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