Agent Solution Architect (Logistics)

About this job

At project44, we challenge the status quo to build a better supply chain using our Decision Intelligence Platform, Movement. We transform fragmented logistics data into real-time, AI-powered insights to help global companies connect instantly, act decisively, and automate intelligently. As a Prompt Engineer at project44 in Bengaluru, you will act as an AI workflow architect and operational strategist within the AIA Operations organisation. In this role, you will design, build, and manage AI Agents that automate carrier monitoring, exception management, and performance tracking. A normal day involves writing and refining prompts for large language models, running structured tests for accuracy, collaborating with Product and Engineering teams, partnering with customers to build tailored workflows, and monitoring agent performance to resolve issues and maintain operational efficiency.

Responsibilities

• Design, build, and maintain AI agent workflows that automate carrier monitoring and exception management.
• Write, test, iterate, and optimise prompts for large language models to ensure operational efficiency.
• Run structured tests to evaluate prompt performance and maintain clear records of iterations.
• Collaborate with engineers to ensure smooth workflow deployment and handover at go-live.
• Monitor ongoing agent performance, identifying drift or failure modes and refining prompts accordingly.
• Partner directly with customers to translate operational goals into tailored AI agent workflows.
• Interpret Product Requirements Documents and transform them into clear AI agent requirements.

Requirements

• 3-4+ years in transportation operations, logistics technology, carrier management, or network operations.
• Hands-on experience working with AI tools, automation platforms, or workflow-based technologies.
• Troubleshooting experience across EDI, API, data pipelines, system configuration, and workflow orchestration.
• Strong analytical skills using data, monitoring dashboards, and structured observation to diagnose problems.
• Demonstrated ability to work collaboratively across Product, Engineering, AI, and Operations stakeholders.
• Excellent written and verbal communication skills for translating requirements into structured specifications.

Good to have

• Global or multi-region logistics experience

Who should apply

This role suits experienced professionals with a background in logistics technology, transportation operations, or network management who have hands-on experience with AI tools and workflow automation. Candidates should possess strong analytical and troubleshooting skills, along with the ability to communicate effectively across diverse cross-functional teams and external customers. Since the experience requirement specifies 3-4+ years in relevant fields, this position is not suitable for freshers.

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