Research Manager

About this job

Metaforms is hiring a Research Manager in Bengaluru for a full-time role. Metaforms operates an AI platform that helps top market research agencies like Dynata, Savanta, and Borderless Access scale significantly faster by automating survey programming, data processing, and project management, handling over a thousand surveys monthly for Fortune 500 clients. In this role, you will take charge of research quality from start to finish. A normal day involves designing and reviewing sharp questionnaires from client briefs, ensuring methodological soundness, sense-checking data, and turning survey findings into clear insights reports. Additionally, you will act as the research expert for internal product, engineering, and AI teams to ensure automated tools maintain high research standards, while also training team members and testing new prototypes before release.

Responsibilities

• Design comprehensive questionnaires including objectives, sampling plans, and routing.
• Review and QA questionnaires and data to prevent methodological issues and bias.
• Convert survey data into clear insights reports and presentation decks.
• Act as the primary research domain expert for Product, Engineering, and AI teams.
• Collaborate with technical teams to ensure AI tools meet professional research standards.
• Test and provide structured feedback on new product prototypes prior to launch.
• Train and calibrate other researchers and tech staff on research standards.

Requirements

• At least 5 years of experience in market research with ownership of questionnaires and reports.
• Strong foundational knowledge in questionnaire design, sampling, and methodology.
• Ability to independently write story-driven insights reports rather than just describing charts.
• Keen attention to detail to identify errors in surveys and datasets.
• Confidence to challenge clients or product teams regarding research quality.

Good to have

• Experience working directly alongside survey programmers and DP teams.
• Hands-on proficiency with Excel, PowerPoint, and BI or visualization tools like Tableau, Power BI, Displayr, or Crunch.io.
• Curiosity and openness toward how AI transforms research operations.

Who should apply

This role suits experienced market research professionals who have deep expertise in questionnaire design and insights reporting, and who are comfortable guiding product and engineering teams. Candidates must have at least five years of primary research experience and the confidence to uphold strict quality standards. Freshers should not apply as this is a senior position requiring extensive prior market research ownership.

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