Senior Machine Learning Engineer (Bangalore/Noida Location)
About this job
Level AI, a Series C startup founded in 2019, is transforming contact centres into strategic growth assets through its advanced AI-native platform. The company utilizes Large Language Models and cutting-edge technology to give contact center stakeholders real-time insights and actionable intelligence for better decision-making and enhanced customer experiences. As a Senior Machine Learning Engineer at Level AI, you will work alongside talented professionals from top tech companies like Amazon, Facebook, and Google. Your normal day involves building and deploying LLM-powered agents, designing RAG pipelines, optimizing machine learning systems for performance and cost, and collaborating closely with engineering and product teams to deliver impactful AI features.
Responsibilities
- Build and deploy LLM-powered agents for internal tools and customer-facing products
- Design and improve RAG pipelines, prompt engineering workflows, and tool integrations
- Experiment with open-source and closed-source Large Language Models
- Implement and evaluate reasoning, planning, memory, and retrieval modules for AI agents
- Optimise machine learning and LLM systems for accuracy, latency, scalability, and cost
- Build production-ready AI and NLP pipelines with monitoring and evaluation benchmarks
- Collaborate with product, engineering, and customer-facing teams to ship impactful AI features
Requirements
- B.Tech, M.Tech, or PhD in computer science or mathematics-related fields from a tier-1 engineering institute
- 3+ years of industry experience in Machine Learning, NLP, or applied AI
- Strong programming skills in Python
- Experience with RAG and agentic AI concepts
- Experience with PyTorch, Hugging Face Transformers, and similar ML libraries
- Experience in model training, inference optimisation, and GPUs
- Experience deploying ML services using REST APIs, Docker, Kubernetes, or cloud platforms
- Exposure to vector databases such as FAISS, Pinecone, or Qdrant
Who should apply
This role suits experienced professionals with a solid background in computer science or mathematics from tier-1 engineering institutes. Ideal candidates possess at least 3 years of industry experience in Machine Learning, NLP, or applied AI, along with strong Python programming skills and practical knowledge of RAG, agentic AI, and vector databases. Freshers are not mentioned for this senior position.
Frequently asked questions
What is the Senior Machine Learning Engineer role at Level AI?
The Senior Machine Learning Engineer builds and deploys LLM-powered agents, designs RAG pipelines, optimizes ML systems, and collaborates with teams to deliver impactful AI features.
What qualifications are needed for the Senior Machine Learning Engineer position at Level AI?
Candidates need a B.Tech, M.Tech, or PhD from a tier-1 engineering institute in computer science or mathematics, plus 3+ years of ML, NLP, or applied AI experience and strong Python skills.
Where is the Level AI Senior Machine Learning Engineer position located?
The job location is stated as Noida, India.
What kind of company is Level AI?
Level AI is a Series C startup founded in 2019 that revolutionizes customer engagement and contact centres using an AI-native platform powered by Large Language Models.
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