Senior Project Manager

About this job

As a Senior Project Manager at Ensono in Chennai, your day-to-day work involves leading end-to-end service delivery and governance for Application Managed Services. Ensono operates as an expert technology adviser and managed service provider, helping organizations optimize systems across hybrid environments through consulting, mainframe and application modernization, and cloud migrations. In this role, your normal day includes owning transition management frameworks for onboarding new applications, planning milestones, tracking risks, and reporting status to stakeholders. You will also use data and metrics to analyze performance, drive continuous service improvement, and ensure strict SLA compliance. Additionally, you will guide cross-functional teams, optimize resource allocation, and utilize GenAI and AI agents to speed up incident resolution, enhance problem management, and streamline the overall development cycle.

Responsibilities

• Lead end-to-end service delivery and governance for Application Managed Services.
• Own the transition management framework to onboard new applications smoothly into the portfolio.
• Handle comprehensive planning, milestone tracking, and risk and dependency management.
• Report status to stakeholders and use metrics to analyze service performance.
• Drive continuous improvement and ensure strict compliance with service level agreements (SLAs).
• Utilize GenAI and AI agents to optimize development cycles, accelerate incident resolution, and enhance problem management.
• Manage people, guide cross-functional teams, and optimize resource allocation.

Requirements

• 10 to 12 years of experience in program management.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a closely related discipline.
• Strong communication and interpersonal skills.
• Ability to work effectively with customers and delivery teams.
• Availability to work during the specified shift timings of 1:30 PM to 10:30 PM IST.

Good to have

• PMP certification
• ITIL certification

Who should apply

This role suits experienced professionals with a strong background in program management and application managed services who can lead cross-functional teams and handle client communications in Chennai. Candidates should have familiarity with modern technologies like GenAI and AI agents, alongside leadership capabilities. Freshers should not apply, as this position specifically requires 10 to 12 years of relevant experience.

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