Vice President, Client Services, India

About this job

WPP Media, the AI-driven media operating unit of WPP, is hiring a Vice President, Client Services in Mumbai. WPP Media connects media, data, and partnerships through the pioneering agentic marketing platform, WPP Open, to help clients deliver creative personalisation and transformational growth. As a Vice President, you will serve as a key leader working on major advertisers and driving strategic thinking and integrated solutions across the personal care category. A normal day in this role involves providing strategic direction and communication planning, acting as a visionary advisor by understanding business issues and opportunities, managing and motivating teams, and ensuring professional growth and development for team members. You will collaborate closely with internal agency resources, navigate through verticals like Mindshare and GroupM, and lead strategic conversations on media and communication planning that drive positive business outcomes.

Responsibilities

• Provide strategic thinking, innovative communication planning, and integrated brand strategies
• Act as a client visionary to lead strategic conversations on media and communication planning
• Translate client needs into clear directions for Mindshare and GroupM resources
• Manage, motivate, and guide team members while conducting timely appraisals
• Identify opportunities and collaborate with internal teams or partners for optimal solutions
• Drive digital, data, and content ecosystem changes and execute media-first innovations
• Build client satisfaction by soliciting critical feedback and delivering exceptional ROI

Requirements

• Minimum 10 years+ total work experience in media business consultancy, market research/analytics, or a strategic planning role
• At least 4 to 5 years of experience spent working on media or communications planning related business
• High integrity with positive and open relationship-building skills
• Depth of understanding of the industry, business, brands, and consumers
• Strong presentation, communication, and client management skills
• Understanding of business principles in financial and commercial terms
• Demonstrated stakeholder management and business acumen

Good to have

• AUTO experience from client or agency side as a definitive added advantage
• Acute inquisitiveness and understanding of an entrepreneur’s mindset
• Ability to understand mediums beyond ATL

Who should apply

This role suits experienced media leaders, strategic planners, or consultants with a strong background in media business consultancy, analytics, or market research. Candidates should have extensive experience managing large accounts, engaging with senior management stakeholders, and leading teams. If you possess deep industry knowledge, excellent communication abilities, and a passion for media innovation in Mumbai, you should apply. This is a senior position requiring over 10 years of experience, so it is not suitable for freshers.

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