Regional Operations Manager

About this job

WPP Media, the AI-driven media operating unit of WPP, is looking for a Regional Operations Manager to join the OpenDoor team in India. WPP Media combines media, data, and partnerships through its pioneering agentic marketing platform, WPP Open, to help leading global brands achieve transformational growth and creative personalisation at scale. In this full-time role, you will be a vital part of supporting WPP's mission to provide consistency, delivery excellence, and top-tier service for Amazon across diverse businesses in the APAC region. A normal day in this role involves leading the delivery of operational programs across platform, commercial, financial, and people functions. You will collaborate closely with the APAC Operations Director and Global Operations Lead to ensure the OpenDoor team operates efficiently, commercially complies with standards, and adopts best practices. Daily duties include monitoring operational performance measures, driving financial health and accuracy, managing regional operational improvement roadmaps, participating in global transformation programs, and building strong relationships with regional and local stakeholders to align operations with business needs.

Responsibilities

• Lead the delivery of operational programs and processes for platform, commercial, financial, and people functions.
• Ensure key financial operations metrics are met, driving accuracy, controls, and process compliance across all markets.
• Deliver the regional operational improvement roadmap to simplify, standardise, automate, and scale processes.
• Monitor operational performance measures across APAC, including financial compliance and workflow adoption.
• Participate in global transformation programs, operational initiatives, and platform deployments for APAC.
• Implement consistent onboarding, role clarity, and operational standards across different markets.
• Provide regular, high-quality operational performance reporting and insights to the APAC Operations Director.

Requirements

• Good experience in media, business operations, financial operations, or operational roles.
• Very strong understanding of media agency functions, delivery models, and financial processes.
• Proven track record of delivering operational improvement, transformation, and organisational change.
• Experience implementing governance frameworks, controls, and performance management processes.
• Strong stakeholder management skills with the ability to influence and challenge colleagues.
• Excellent project and program management capabilities.
• Outstanding communication, relationship-building, and problem-solving skills.

Who should apply

This role suits professionals with solid background experience in media, business operations, financial operations, or related operational fields. Candidates should possess a strong grasp of media agency functions and financial processes alongside a proven history of driving operational change and project management. Because the posting does not state that freshers can apply and explicitly requires prior experience in operational roles, experienced practitioners are the intended audience.

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