Coordinator, Workplace Experience

About this job

Zocdoc operates a prominent digital health marketplace designed to help patients find and book medical care seamlessly. As a Coordinator, Workplace Experience based in Pune, you will join the Office Team to help maintain a positive, productive, and vibrant workplace environment. Your main objective is to ensure the office runs smoothly while supporting the company culture. A typical day involves managing office operations, handling supply and pantry inventories, coordinating with various vendors, sorting mail and packages, assisting with seating arrangements, and providing logistical support for in-office meetings and team events. You will also deliver friendly assistance to colleagues, manage basic facilities requests, and utilize tools like Google Suite, Slack, and Jira to keep everything organized.

Responsibilities

• Support daily office operations to keep the workplace safe, clean, and fully functional.
• Manage and maintain office supplies, stationery, and pantry inventory.
• Handle relationships and coordination with office vendors such as food and coffee suppliers.
• Receive, sort, and process mail and packages weighing up to 40 pounds.
• Assist with employee seating arrangements, workspace setups, and team moves.
• Provide logistical help for office celebrations, employee engagement, and team meetings.
• Deliver reliable assistance and handle basic facilities-related requests for team members.

Requirements

• 2 to 4 years of relevant experience in workplace operations, office administration, facilities coordination, hospitality, or a similar field.
• Strong organizational abilities with the capacity to multitask and solve complex office needs.
• Excellent customer service skills focused on building a productive and inclusive work environment.
• Strong written and verbal communication skills.
• Strong computer and technology skills to operate platforms like Google Suite, Slack, Jira, and online ordering systems.
• A proactive attitude to take ownership of tasks and follow issues through to complete resolution.

Good to have

• Experience in coordinating with external vendors.
• Experience managing office invoices, events, or facilities services.

Who should apply

This role suits highly organized individuals who enjoy problem-solving and possess a strong customer service mindset. Candidates with two to four years of experience in office administration or facilities coordination who thrive in collaborative, dynamic environments will find this position a great fit. If you are a self-starter motivated by building vibrant team cultures and supporting daily office workflows, you should consider applying.

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