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Field Sales Manager - Insurance (PIBL)

Paytm
Noida, Uttar PradeshOn-roll5 to 8 years

About this job

Paytm is hiring a Field Sales Manager for Insurance (PIBL) based in Noida, Uttar Pradesh. In this hands-on, field-based leadership role, you will lead a ten-member Relationship Manager team focused on health insurance sales performance across Delhi NCR. The team is responsible for driving open-market sourcing to achieve monthly premium targets. A normal working day involves conducting the morning huddle, spending structured time in the field with your team to cover territories, participating in customer meetings, coaching the sales pitch, auditing lead quality, and supporting case closures. You will also coordinate with operations to resolve documentation, medical scheduling, and underwriting pendencies, ensuring smooth conversions while maintaining high compliance standards.

Responsibilities

  • Own and deliver the monthly premium target for the ten-member Relationship Manager team.
  • Drive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendency with operations.
  • Conduct daily morning huddles and spend structured time in the field auditing lead quality and MIS records.
  • Build and maintain the team through screening, interviewing, onboarding, and allocating territories.
  • Maintain quarterly Relationship Manager attrition below 10%.
  • Sustain an average ticket size of at least ₹15,000 by focusing on family floater and port-in cases.
  • Keep free-look cancellations below 5% of gross premium and enforce sales compliance standards.

Requirements

  • 5 to 8 years of experience in field sales, including at least 2 years managing a frontline sales team against targets.
  • Prior experience in target-driven field sales within health, life, general insurance, or BFSI direct sales channels.
  • Proven track record in hiring, developing, managing, and retaining frontline sales teams.
  • Strong understanding of Delhi NCR markets with the ability to operate across multiple regions.
  • Sound knowledge of health insurance products, features, benefits, exclusions, and customer needs.
  • Established local network and market connect across Delhi NCR.
  • Ownership of a vehicle and willingness to undertake extensive daily field travel.
  • Comfort operating within a highly field-oriented and target-driven environment.

Who should apply

This role suits experienced sales professionals with a background in BFSI or insurance direct sales who excel at team leadership and field execution. Candidates must possess a strong local network in Delhi NCR, personal vehicle ownership for extensive travel, and a proven history of meeting aggressive sales targets while coaching frontline teams. Freshers should not apply as 5 to 8 years of relevant experience is strictly required.

Frequently asked questions

What is the primary location for the Field Sales Manager - Insurance (PIBL) role at Paytm?

The role is based in Noida, Uttar Pradesh, with operations spanning across the Delhi NCR markets.

What experience is required to apply for the Field Sales Manager - Insurance (PIBL) position at Paytm?

Applicants need 5 to 8 years of field sales experience, including at least 2 years of managing a frontline sales team.

What are the main duties of the Paytm Field Sales Manager - Insurance (PIBL)?

Duties include managing a ten-member Relationship Manager team, meeting monthly premium targets, conducting field visits, and driving conversions.

Do I need my own vehicle for the Paytm Field Sales Manager - Insurance (PIBL) job?

Yes, ownership of a vehicle and a willingness to undertake extensive daily field travel are required.

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