Growth Management- User Growth I Exp- 10-12 Years

About this job

Paytm, India's leading mobile payments and financial services distribution company, is hiring a Growth Manager for User Growth based in Noida, Uttar Pradesh. Paytm builds technology to help small businesses with payments and commerce, aiming to bring half a billion Indians into the mainstream economy. In this role, you will own the overall growth strategy and business outcomes for the merchant-user ecosystem. You will oversee the complete user journey, moving people from new users to active power users by building propositions, campaigns, and scalable growth initiatives. A normal day involves driving end-to-end user lifecycle strategies, analyzing merchant behavior, coordinating across various internal teams, running experiments to boost engagement and retention, and presenting performance updates to senior stakeholders.

Responsibilities

• Own the overall user growth strategy to drive active users, engagement, transactions, and business outcomes.
• Define the end-to-end user lifecycle strategy covering acquisition, activation, engagement, retention, and reactivation.
• Translate merchant behavior and data insights into compelling campaigns, gratification constructs, and growth interventions.
• Lead integrated execution across CLM, Product, Marketing, Social, Regional, and Finance teams.
• Prioritize growth opportunities across user cohorts, app journeys, offers, and engagement levers.
• Drive continuous experimentation and optimization to improve conversion, retention, and transaction frequency.
• Manage senior stakeholder reviews, reporting on performance narratives, risks, and forward-looking plans.
• Lead and mentor growth teams while ensuring cross-functional collaboration and timely roadmap delivery.

Requirements

• 10 to 12 years of experience in consumer internet, fintech, payments, e-commerce, or marketplaces.
• Strong track record of owning growth and business outcomes at scale.
• Expertise in consumer growth, lifecycle management, engagement, retention, and experimentation.
• Strong analytical and commercial orientation with experience managing budgets, P&L, and ROI-driven initiatives.
• Proven ability to turn customer insights into scalable growth programs.
• Strong senior stakeholder management and cross-functional leadership skills.
• Experience building and leading high-performing teams in fast-paced environments.

Who should apply

This role suits experienced growth professionals with 10 to 12 years of background in consumer internet, fintech, payments, e-commerce, or marketplace industries. Candidates should have a proven history of managing large-scale growth outcomes, budgets, P&L, and cross-functional teams. It is ideal for leaders who excel at data analysis, experiment-driven optimization, and senior stakeholder management within fast-paced business environments. Freshers should not apply as specific senior experience is required.

Frequently asked questions