Manager, Banking Solutions

About this job

Razorpay Software Private Limited is looking for a Manager for Banking Solutions based in Mumbai. As a leading full-stack financial technology company, Razorpay powers digital payments and financial infrastructure for millions of businesses, ranging from early-stage startups to major enterprises across India and Southeast Asia. The Banking Solutions team manages the company's core financial rails, partnerships, and high-concurrency payment flows. In this role, you will own and drive the end-to-end UPI infrastructure, manage key relationships with banks and the National Payments Corporation of India (NPCI), and optimize transaction success rates. A normal day in this position involves collaborating with partner banks and internal product teams, monitoring real-time transaction health using AI-driven routing tools, solving complex technical bottlenecks, leading root-cause analyses for downtime incidents, and spearheading advanced UPI payment innovations such as UPI Credit Line, AutoPay, and international payment flows.

Responsibilities

• Manage end-to-end UPI charters, sponsor bank relationships, and NPCI and NIPL partnerships.
• Drive UPI transaction success rates, system uptime, and latency optimization across partner bank switches.
• Lead product feature developments and deployments on Razorpay Switches.
• Spearhead advanced UPI payment innovations like Credit Line on UPI, UPI Lite, AutoPay, and international payment flows.
• Collaborate with bank technology leadership, regulatory bodies, and internal product teams to design resilient switch architectures.
• Lead root-cause analysis and mitigation frameworks for transaction drops and infrastructure degradation.
• Utilize AI-driven payment routing tools and predictive analytics to monitor transaction health and optimize traffic.

Requirements

• 4 to 8 years of experience in Fintech, Digital Payments, or Transaction Banking.
• At least 2 years of dedicated expertise in UPI payments across product or technology.
• Proven track record in managing high-volume payment rails and success rate optimization.
• In-depth understanding of NPCI UPI specifications, payment switch mechanics, and API protocols.
• Strong partner management, technical negotiation, and cross-functional leadership capabilities.
• Proficiency with SQL, log analysis frameworks like Kibana and Grafana, and API testing suites.
• Practical capability in utilizing AI-powered transaction routing engines and predictive uptime monitoring platforms.

Who should apply

This role suits professionals with a solid background in fintech, digital payments, or transaction banking who possess hands-on expertise in managing UPI infrastructure and payment switches. Candidates who excel at cross-functional leadership, technical negotiations with banks and regulators, and data-driven root-cause analysis will find a strong fit here. Freshers should note that the position requires 4 to 8 years of relevant experience.

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