Pre Sales - AI Solution Architect
About this job
Paytm, India's leading payment Super App and largest payment company, is hiring a Pre Sales - AI Solution Architect for its Paytm Intelligence team. The team builds next-generation AI platforms, focusing on AI inference infrastructure and agentic AI solutions to help enterprises move from experimentation to production-grade deployment. In this role, you will drive enterprise adoption of AI-powered workflow automation. Working at the intersection of business process transformation, AI systems, and enterprise sales, you will collaborate directly with enterprise clients. Your normal day involves mapping customer journeys, identifying automation opportunities, designing agent-driven workflows, supporting deal teams with ROI narratives, leading proof-of-concept engagements, and bridging the gap between business and technical stakeholders to deliver measurable outcomes.
Responsibilities
- Map end-to-end customer journeys across sales, support, and operations.
- Identify high-impact automation opportunities and design agent-driven workflows.
- Design scalable agentic AI systems combining LLMs, rules, and enterprise integrations.
- Translate technical solutions into measurable outcomes and support deal teams with ROI narratives.
- Lead proof-of-concept engagements and ensure they convert to production deployments.
- Engage business and technical stakeholders while handling skepticism regarding enterprise AI.
- Build repeatable solution frameworks and enable sales teams with structured use cases.
Requirements
- 5 to 8 years of experience in AI/ML, SaaS, or workflow automation.
- Proven track record of working successfully with enterprise customers.
- Strong foundational understanding of customer journeys and core business processes.
- Technical familiarity with APIs, system integrations, and complex enterprise software architectures.
- Exceptional communication skills to engage both technical engineers and business stakeholders.
Who should apply
This role suits professionals with extensive experience in AI/ML, SaaS, or workflow automation who excel at bridging business strategy and technical execution. Ideal candidates have a proven background in managing enterprise clients, designing complex software architectures, and translating technical capabilities into clear business value. If you possess strong communication skills, understand core enterprise processes, and want to build impactful AI solutions at massive scale with Paytm, you should apply.
Frequently asked questions
What does the Pre Sales - AI Solution Architect role at Paytm involve?
The role involves driving enterprise adoption of AI-powered workflow automation, designing agentic AI systems, leading proof-of-concept engagements, and working with enterprise customers to map customer journeys and articulate business value.
Which team at Paytm is hiring for the Pre Sales - AI Solution Architect position?
The Paytm Intelligence team is hiring for this position, which builds next-generation AI platforms including AI inference infrastructure and agentic AI solutions.
What experience is required to apply for the Pre Sales - AI Solution Architect position at Paytm?
Candidates need 5 to 8 years of experience in AI/ML, SaaS, or workflow automation, along with a proven track record of working successfully with enterprise customers.
Where is the Pre Sales - AI Solution Architect role located at Paytm?
The location for this role is Noida, Uttar Pradesh.
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