Program Management - Deputy General Manager - Lending

About this job

Paytm, a leading Indian financial services company, is seeking a Program Management - Deputy General Manager for Lending based in Noida, Uttar Pradesh. The organization offers full-stack payment and financial solutions, with a mission to integrate half a billion Indians into the mainstream economy through services like banking, investments, and commerce. In this role, you will lead digital lending partnerships and drive the lending business forward. A typical day involves managing strategic and daily relationships with banks and NBFCs, overseeing the entire credit funnel from application to disbursal, tracking key performance metrics, and managing commercials, billing, and revenue. You will also collaborate with cross-functional teams including product, technology, risk, and compliance to launch innovative financial products, resolve bottlenecks, and execute long-term growth plans that scale Paytm's digital lending platform.

Responsibilities

• Manage daily and strategic relationships with banks, NBFCs, and institutional lending partners.
• Oversee the complete lending funnel from sourcing and applications to approvals, disbursals, and portfolio health.
• Track metrics such as conversion rates, Turnaround Time (TAT), rejections, revenue, and overall funnel performance.
• Collaborate with internal and external teams to launch new loan products, customer segments, and distribution channels.
• Handle partner commercials, business terms, billing, revenue tracking, and reconciliation processes.
• Develop growth strategies, business plans, and solid business cases to increase disbursal volumes and margins.
• Lead cross-functional execution alongside product, technology, credit, risk, operations, and compliance teams.

Requirements

• 6 to 12 years of hands-on experience in core digital lending including Consumer Loans, MSME Loans, Merchant Credit, or Co-lending.
• Proven track record of managing bank and NBFC partnerships.
• Demonstrated experience in managing loan funnels and negotiating commercial structures.
• Strong analytical mindset with the ability to use data dashboards for tracking conversion metrics, TAT, and unit economics.
• Exceptional communication skills for stakeholder management and influencing cross-functional and senior executives.

Who should apply

This role suits experienced professionals with a solid background in core digital lending and partnership management within the financial services sector. Candidates who possess strong data-driven analytical skills, commercial negotiation expertise, and the ability to lead cross-functional initiatives without direct authority will find this position a great fit. Please note that freshers cannot apply as the position specifically mandates 6 to 12 years of relevant hands-on industry experience.

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