Senior Inside Sales Engineer

About this job

Commvault is a global leader in cyber resilience, providing organizations with advanced data protection, security, and rapid recovery solutions across various workloads and clouds. As a Senior Inside Sales Engineer based in Bangalore, your primary mission is to remotely assist US-based Sales Engineering Managers and Sales Engineers with pre-sales engagements. Your routine work revolves around managing proofs of concept, executing technical demonstrations, handling documentation, completing RFI and RFP requests, and conducting discovery sessions. You will also perform technical research and support various sales enablement activities to keep business operations running smoothly and securely.

Responsibilities

• Remotely support US market Sales Engineering Managers and Sales Engineers with pre-sales engagements.
• Focus heavily on managing proofs of concept (POCs) and delivering technical demonstrations.
• Handle pre-sales tasks such as documentation, TODs, ALDs, and RFI/RFPs.
• Conduct requirement gathering, discovery sessions, and technical research.
• Interact directly with customers in a client-facing role to showcase cybersecurity solutions.
• Be flexible to work in permanent night shifts as required for AMER COE hires.

Requirements

• 8 to 10 years of hands-on experience in technical support and data recovery, backup, or recovery solutions.
• Focus on cloud platforms including Azure, AWS, and GCP.
• Strong understanding of technology, cybersecurity basics, computer networking fundamentals, OSI layers, TCP, UDP, Active Directory, and DNS.
• Hands-on configuration and troubleshooting knowledge in networking, storage systems, hypervisors, and container solutions like VMware, Kubernetes, or OpenShift.
• Experience with SaaS, PaaS, and IaaS infrastructure on Azure and AWS, plus major databases like MSSQL, MySQL, and Oracle.
• Prior experience in a customer-facing role demonstrating or delivering pilots and POCs.
• Excellent written and verbal English communication skills with strong presentation abilities.

Good to have

• Proficiency in on-boarding CRM applications like Salesforce or D365.
• Prior hands-on exposure to Commvault, Rubrik, Veeam, Cohesity, Dell, NetApp, or Pure Storage technologies.
• Relevant industry certifications in cloud platforms like AWS or Azure, and AI.
• Ability to speak additional languages such as French, German, or Spanish.

Who should apply

This role best suits experienced technical support or pre-sales professionals with eight to ten years of background in cloud platforms, data backup solutions, and networking fundamentals. Candidates who have prior experience dealing with US-based customers and are fully prepared to work permanent night shifts will find this position ideal. Strong customer-facing communication and presentation skills are essential.

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