Global Partner Experience and Enablement Specialist 

About this job

Appian Corporation is hiring a Global Partner Experience and Enablement Specialist for its Chennai team to empower global partners and drive ecosystem self-sufficiency for their AI-Powered Process Automation platform. Working within the dynamic Global Alliances and Channels team, you will help drive partner readiness across the global ecosystem by reporting to the Director of Global Partner. A normal day involves collaborating with cross-functional teams, monitoring partner compliance and certifications, supporting global enablement initiatives, analyzing performance metrics, troubleshooting portal and LMS access challenges, and maintaining centralized enablement content repositories. Appian values intensity and excellence, setting high standards while fostering a passionate environment dedicated to accomplishing challenging goals together.

Responsibilities

• Collaborate with cross-functional teams like Partner Experience and Partner Sales to support the global partner lifecycle.
• Monitor partner certifications and program compliance proactively to ensure baseline readiness.
• Support global partner enablement rollouts by assisting theatre Alliance leaders with logistics, scheduling, and learning material distribution.
• Troubleshoot partner access issues related to portals, LMS, and cloud training environments across time zones.
• Analyze enablement metrics and performance indicators to generate reports and identify readiness gaps.
• Maintain a centralized repository of enablement content and assets to ensure easy discoverability for global partners.

Requirements

• Bachelor's degree in Business Administration, Human Resources, Education, Information Technology, or a related field or equivalent.
• 1-3+ years of experience in partner enablement, training coordination, talent development, partner success, or similar B2B corporate support roles.
• Proven ability navigating and updating learning management systems, partner portals, and enterprise CRM software like Salesforce.
• Exceptional verbal and written English communication skills for interacting with diverse global stakeholders.
• Highly organized self-starter capable of managing logistics independently across multiple time zones.

Good to have

• Prior experience within a fast-paced software-as-a-service or enterprise software corporation.
• Experience with content management systems and tracking technical certifications at scale.
• Experience with enterprise platforms such as Salesforce or ServiceNow.

Who should apply

This role suits professionals with 1 to 3+ years of experience in corporate support, talent development, training coordination, or partner enablement who excel at organization and cross-functional collaboration. Candidates should possess strong English communication skills, familiarity with enterprise software or LMS platforms, and the ability to work independently with global stakeholders across different time zones. The posting does not state that freshers can apply.

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