Instructional Designer II
About this job
Syndigo provides software that makes product data complete and trusted across a large two-sided commerce network of brands and retailers. As an Instructional Designer II, you will work within the Training Enablement team in Bengaluru to design, develop, and maintain learning solutions for both internal teams and external customers. Your typical day involves partnering with Product Managers and Subject Matter Experts to analyze learning needs, translating complex technical concepts into engaging training materials, building multimedia assets using tools like Camtasia and Canva, managing content on the LMS platform, and updating learning programs based on continuous product updates and feedback.
Responsibilities
- Partner with Product Managers and SMEs to identify training requirements and define learning objectives.
- Design and develop learning assets such as eLearning modules, presentations, job aids, and microlearning content.
- Create instructional videos, software demonstrations, and AI-powered voiceovers using tools like Camtasia and ElevenLabs.
- Upload, publish, and maintain training content while configuring learning paths within the LMS.
- Manage the end-to-end learning content lifecycle and coordinate multiple training projects simultaneously.
- Monitor product releases and update training materials to reflect product changes and ensure accuracy.
- Analyze learner feedback and LMS engagement metrics to recommend improvements for training effectiveness.
Requirements
- Bachelor's degree in Instructional Design, Education, Learning Technologies, Technical Communication, Information Technology, Business, or a related field.
- 2 to 4 years of experience in Instructional Design, Learning & Development, Technical Training, or eLearning Development.
- Experience creating training for enterprise software, SaaS, MDM, PIM, ERP, CRM, or related technologies.
- Strong understanding of adult learning principles and instructional design methodologies.
- Proficiency with tools such as Microsoft PowerPoint, Microsoft Word, Camtasia, Canva, and AI voice-generation tools like ElevenLabs.
- Familiarity with LMS platforms like Moodle or LearnUpon, along with SCORM fundamentals.
- Strong organizational, project management, and written or verbal communication skills.
Good to have
- Articulate Storyline or Rise 360 experience.
- Familiarity with Vimeo or video hosting platforms.
- Knowledge of Product Information Management (PIM) and Master Data Management (MDM).
- Familiarity with APIs, system integrations, and Agile development environments.
- Instructional Design certification.
Who should apply
This role suits professionals with 2 to 4 years of experience in instructional design, technical training, or eLearning development, particularly those with a background in creating training for enterprise software or SaaS products. Candidates must possess a relevant bachelor's degree and strong skills in multimedia content creation and LMS administration. Freshers are not eligible as 2 to 4 years of experience is required.
Frequently asked questions
What is the role of the Instructional Designer II at Syndigo?
The Instructional Designer II is responsible for designing, developing, publishing, and maintaining high-quality learning solutions for internal teams and external customers.
Where is the Syndigo Instructional Designer II position located?
This is a hybrid position that requires 3 days per week in office at the Syndigo Bengaluru location.
What qualifications are needed for the Instructional Designer role at Syndigo?
Candidates need a bachelor's degree in a relevant field and 2 to 4 years of experience in Instructional Design, Technical Training, or eLearning Development, along with multimedia and LMS tool proficiency.
What tools will I use as an Instructional Designer at Syndigo?
You will use tools such as Camtasia, Canva, ElevenLabs, Articulate Storyline, LMS platforms like Moodle or LearnUpon, and Microsoft Office applications.
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