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Manager - Salesforce QA

riveron
Pune, INFull-time8+ years

About this job

Riveron is seeking a Manager - Salesforce QA to lead testing initiatives and build robust automation frameworks in Pune. Riveron partners with clients ranging from global multinationals to high-growth private entities to solve complex finance challenges, driven by values such as drive, excellence, leadership, teamwork, and accountability. In this role, your normal day will involve defining automation strategies, optimizing and executing automated regression suites for enterprise Salesforce ecosystems using Tricentis Tosca, and bridging business processes with technical execution. You will guide QA engineers, coordinate cross-functional Agile activities, map end-to-end business workflows, validate complex configurations across core Salesforce environments like Sales and Service Cloud, and integrate automation packs into CI/CD pipelines. Furthermore, you will track test results, manage defects, and provide transparent quality metrics to leadership while ensuring the seamless delivery of high-quality CRM solutions.

Responsibilities

  • Define, build, and maintain scalable automation frameworks using Tricentis Tosca for Salesforce.
  • Lead, mentor, and allocate tasks to a team of QA engineers within Agile environments.
  • Map end-to-end business workflows and validate complex configurations across Salesforce clouds.
  • Design detailed test strategies, test plans, and high-coverage automation scripts.
  • Execute data-driven API automation and verify third-party system integrations.
  • Integrate automated regression packs into modern CI/CD pipelines for continuous testing.
  • Monitor test execution, log defects, and provide quality metrics to leadership.

Requirements

  • 8+ years of experience in QA Automation testing.
  • 3-4 years of focused experience in enterprise Salesforce validation.
  • Hands-on expertise using Tricentis Tosca for script creation and module design.
  • In-depth knowledge of Salesforce ecosystem mechanics and clouds.
  • Familiarity with Scrum/Agile environments and tools like Jira or Azure DevOps.
  • Understanding of backend structures including SQL or SOQL queries.
  • Strong leadership, communication, and analytical skills.

Good to have

  • Tricentis Tosca Automation Specialist certifications (AS1/AS2).
  • Tricentis Technical Test Analyst certification.
  • Salesforce Administrator certification.
  • Salesforce Developer certification.

Who should apply

This role suits an experienced quality assurance professional with a strong background in test automation leadership and enterprise Salesforce ecosystems. Candidates should be comfortable guiding teams, managing testing strategies, and working in Agile environments. As the position requires extensive prior testing experience, freshers should not apply.

Frequently asked questions

What is the primary focus of the Manager - Salesforce QA role at riveron?

The primary focus is to define automation strategies, build robust frameworks, and lead a team of QA engineers to optimize and execute automated regression suites for enterprise Salesforce ecosystems using Tricentis Tosca.

Where is the Manager - Salesforce QA position located?

The position is located in Pune, IN.

What certifications are preferred for the Manager - Salesforce QA at riveron?

Preferred certifications include Tricentis Tosca Automation Specialist (AS1/AS2), Technical Test Analyst, and Salesforce Administrator or Developer certifications.

How many years of experience are required for the Manager - Salesforce QA role?

The role requires 8+ years of experience in QA Automation testing, with at least 3 to 4 years focused directly on enterprise Salesforce validation.

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