Principal Technical Program Manager

About this job

As a Principal Technical Program Manager at GitLab, you will join the all-remote R&D PMO team to own complex, end-to-end programs centered on an AI-powered DevSecOps strategy. GitLab is the intelligent orchestration platform that helps organizations boost developer productivity, enhance operational efficiency, and reduce security risks. In this role, you will bridge strategic vision and execution by driving high-priority initiatives across product, engineering, data, and security teams. A normal day involves coordinating distributed teams across time zones using asynchronous communication, managing risks and dependencies, aligning with executive leaders, and delivering innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will act as a visionary leader, shaping R&D direction, resolving enterprise-level challenges, and incorporating AI into your daily workflows.

Responsibilities

• Lead end-to-end technical programs across product, engineering, data, and security from scope to launch.
• Collaborate with executive leaders to translate strategic vision into actionable roadmaps and align on priorities.
• Coordinate distributed teams across time zones using strong asynchronous communication and clear status updates.
• Develop program plans, proactively identify and mitigate risks, and balance speed, quality, and customer impact.
• Partner with customer success and cross-functional teams to refine communication plans and operational workflows.
• Champion GitLab's values and culture to foster collaborative excellence, continuous improvement, and innovation.
• Serve as an escalation point to resolve highly complex, enterprise-level challenges and redefine operations.

Requirements

• Proven experience leading technical program initiatives in product, engineering, data, or security environments.
• Demonstrated ability to define strategy and create clarity within extreme ambiguity.
• Background in SaaS, cloud infrastructure, or DevOps technology companies.
• Proven experience influencing and driving impact at a division and company-wide scale.
• Excellence in cross-functional leadership partnering with engineering, product, and security teams.
• Outstanding communication skills including asynchronous collaboration and executive reporting.
• Track record of success in fast-paced environments with evolving technical requirements.
• High-level stakeholder management expertise including communication with Executive Boards and enterprise customers.

Good to have

• Experience from consulting, enterprise technology, or technical leadership backgrounds.
• Ability to act as a visionary leader shaping R&D direction and technical excellence.

Who should apply

This role suits experienced technical program managers with a strong background in SaaS, cloud infrastructure, or DevOps who excel at cross-functional leadership and executive stakeholder management. Candidates should be comfortable navigating extreme ambiguity, driving complex technical initiatives from inception to scaled adoption, and thriving in an all-remote, asynchronous work environment. The posting does not state that freshers can apply and emphasizes proven experience leading technical programs.

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