Technical Program Manager - GIOC

About this job

At Vultr, the Technical Program Manager for the GIOC role involves driving the end-to-end build and operational readiness of the company's first Global Integrated Operations Command Center in Chennai. Vultr is a leading privately-held cloud infrastructure company dedicated to making high-performance cloud infrastructure accessible worldwide. In this position, you will act as the program backbone for the 24x7 command center, coordinating various technical and operational workstreams including Systems, Network, Security, SRE, and Corporate IT. A normal day in this role involves managing integrated program plans, tracking execution milestones, partnering with engineering teams and US-based Program Managers, authoring requirements, mitigating risks, and ensuring the command center is successfully delivered on schedule.

Responsibilities

• Own end-to-end program management for the GIOC build, transformation, and operational-readiness roadmap.
• Coordinate multiple parallel workstreams across Systems, Network, Security, Platforms, and Tooling teams.
• Drive onboarding plans, operational readiness gates, and clear handoff requirements for technical teams.
• Author clear Product Requirement Documents for GIOC tooling, dashboards, and integrations.
• Manage program-level RAID logs, identify critical-path risks, and drive blockers to resolution.
• Prepare and deliver executive-level program reviews covering progress, risks, and dependencies.
• Partner with US-based Program Managers and India leadership to align priorities and timelines.

Requirements

• 6 to 9 years of experience as a Technical Program Manager, Program Manager, or Project Manager.
• Background in cloud infrastructure, data center, networking, security, SRE, or engineering environments.
• Experience delivering complex, multi-team technical programs from requirements to operational readiness.
• Strong practical understanding of infrastructure monitoring, observability, alerting, and incident management.
• Experience working directly with engineering teams to translate operational requirements into technical PRDs.
• Experience managing agile or scrum delivery across multiple teams.

Who should apply

This role suits experienced professionals with a strong background in technical program management within cloud infrastructure, data center, networking, or security environments. Candidates who thrive in cross-functional settings, possess deep knowledge of observability and incident management, and can effectively coordinate between global leadership and local engineering teams will find this position ideal. Freshers should not apply as 6 to 9 years of relevant experience is required.

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