Underwriting Support Associate
About this job
Ethos Life is a life insurance technology company working to protect families by making life insurance easy to access and transforming how policies are bought, sold, and underwritten through its technology platform. As an Underwriting Support Associate based in Bangalore, you will provide administrative and analytical support to the underwriting team. Your work helps ensure smooth workflows, accurate paperwork, and clear communication between teams, agents, and clients. On a typical day, you might track application statuses, handle sales queries within service level agreements, manage evidence requirements, and generate important MIS reports on turnaround times, pending cases, and productivity for management. You will also coordinate with underwriters and other internal teams to process reinstatement requests and support special projects assigned by the underwriting support manager, helping underwriters make quick and informed decisions.
Responsibilities
- Provide administrative and analytical support to underwriters.
- Track application and policy statuses for timely processing.
- Act as a communication link between agents, clients, and underwriters.
- Answer sales queries promptly within the agreed service level agreement.
- Create and distribute MIS reports for management performance tracking.
- Help process reinstatement requests and gather needed paperwork.
- Assist the underwriting support manager with special projects and analysis.
Requirements
- 1 to 2 years of experience in life insurance operations, underwriting support, or customer service and policy servicing in the insurance sector
- Graduation in any stream
- Proficiency in Insurance Core Systems (PAS)
- Strong skills in MS Excel, reporting tools, and MIS dashboards
- Good communication and customer service abilities
- Capacity to perform well in high-pressure, high-volume settings
- High attention to detail and accuracy during data entry and reporting
Good to have
- LOMA certifications
- III certifications
Who should apply
This role is ideal for candidates with prior experience in life insurance operations, policy servicing, or insurance customer service who want to support underwriting teams at a technology-driven company. If you are detail-oriented, comfortable managing data in high-pressure environments, and skilled in tools like MS Excel, you will fit right in. Ethos Life encourages candidates to apply even if their past experience does not match every single listed requirement, as long as they are excited about the position.
Frequently asked questions
What is the primary role of an Underwriting Support Associate at Ethos Life?
The Underwriting Support Associate provides administrative and analytical support to underwriters, tracks application statuses, manages MIS reporting, and acts as a liaison between agents, clients, and internal teams.
Where is the Ethos Life Underwriting Support Associate position located?
The position is located in Bangalore, India.
What qualifications are needed for the Underwriting Support Associate job at Ethos Life?
Applicants need a graduation in any stream along with 1 to 2 years of experience in life insurance operations, underwriting support, or policy servicing and customer service within the insurance sector.
What technical skills are required by Ethos Life for this role?
Candidates must be proficient in Insurance Core Systems (PAS), MS Excel, reporting tools, and MIS dashboards.
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