Facilities Operations Manager - GCC (Night Shift)
About this job
As a Facilities Operations Manager - GCC (Night Shift) at Fictiv in Bengaluru, you will play a crucial role in maintaining a secure, highly functional, and well-managed workplace. Operating within the Global Capability Center framework, you will oversee essential facility maintenance, handle vendor relationships, and ensure rigorous workplace safety compliance. The company fosters a culture built on a growth mindset, creative freedom, and collaboration, moving away from rigid bureaucratic processes to support bold ideas. A typical day involves managing daily office operations like housekeeping and security, supervising service contracts, organizing transport and logistics, handling employee workplace requests, and planning for future space requirements. You will bridge daily workflows with long-term operational goals, directly contributing to a supportive, people-centered office environment during the night shift.
Responsibilities
- Manage daily office operations including housekeeping, pantry, maintenance, and security.
- Oversee vendor sourcing, contract negotiations, and service provider management.
- Handle facilities budgeting, spend tracking, and compliant invoice processing.
- Plan transport and logistics for employees and visiting colleagues.
- Enforce workplace safety protocols, statutory compliance, and emergency response plans.
- Drive seating allocation strategies, office moves, and facility upkeep.
- Track facilities KPIs and forecast future space and service requirements.
Requirements
- Graduate-level education in any field.
- 8 to 10 years of experience in office facilities, workplace services, or REWS support.
- Exposure to North America shift timings or night shifts.
- Familiarity with workplace safety norms and statutory compliance.
- Basic procurement process knowledge.
- Proficiency in Google Docs, Google Sheets, ticketing systems, and facility management tools.
- Good English communication skills.
Good to have
- Background focused on administration or business management.
- Ability to speak Kannada, Hindi, Telugu, or Tamil in addition to English.
- Experience supporting scaling teams or dynamic office setups.
- Experience setting up an office from scratch.
- Exposure to ISO processes.
Who should apply
This role is ideal for experienced professionals with a strong background in office facilities, workplace services, or real estate support who are comfortable working night shifts aligned with North America timings. Candidates who thrive in dynamic, scaling environments and possess solid vendor management and safety compliance skills will find a great fit here. The position does not mention freshers, requiring instead seasoned applicants with several years of relevant corporate experience who value collaboration, growth, and creative problem-solving.
Frequently asked questions
What are the core duties of the Facilities Operations Manager - GCC (Night Shift) at Fictiv?
The role involves overseeing daily office operations, managing vendor contracts, handling workplace safety compliance, and coordinating transport and logistics during night shifts.
Where is the Facilities Operations Manager position located?
The job is based at the Fictiv office in Bengaluru, India.
What background is required to apply for this role at Fictiv?
Applicants need 8 to 10 years of experience in office facilities, workplace services, or REWS support, along with a graduate-level education and familiarity with night shifts.
Does Fictiv require specific language proficiencies for this job?
Good English communication skills are required, and the ability to speak regional languages like Kannada, Hindi, Telugu, or Tamil is considered a plus.
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