Logistics Coordinator (US Imports) – Night Shift

About this job

The Logistics Coordinator (US Imports) – Night Shift role at Fictiv involves supporting U.S. international import logistics operations during night shift hours. Fictiv is a company that empowers engineers and procurement teams by integrating a component catalog with a digital manufacturing platform to accelerate innovation. On a normal day, the coordinator handles international courier shipment coordination using carriers like UPS and FedEx, reviews customs documentation, communicates with carriers and brokers, monitors shipment movement, resolves delivery delays and customs holds, and maintains tracking records and operational reporting while collaborating with internal cross-functional teams.

Responsibilities

• Coordinate international import courier shipments for U.S. operations through carriers like UPS and FedEx.
• Monitor shipment movement and resolve delivery delays, customs holds, and clearance-related issues.
• Coordinate with carriers, freight forwarders, customs brokers, suppliers, and internal teams to ensure timely shipment execution.
• Review shipping documents including commercial invoices, packing lists, HTS classifications, and supporting customs documentation.
• Follow up with carrier brokerage teams regarding entry corrections, duty-related issues, and shipment escalations.
• Work cross-functional with internal teams to resolve shipment and billing issues.
• Maintain shipment tracking records, shipment visibility updates, and operational reporting.

Requirements

• Over 2 to 3 years of progressive experience in international logistics, courier operations, and import/export coordination.
• Strong knowledge of US customs clearance processes, import/export documentation, trade compliance requirements, and international shipping operations.
• Strong communication, coordination, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Excel, Google Sheets, shipment tracking systems, and logistics reporting tools.
• Ability to work in US night shift hours supporting global logistics operations.
• Strong attention to detail while reviewing shipment documentation, tracking updates, and operational records.

Good to have

• Bachelor’s degree in Logistics, International Business, Commerce, Foreign Trade, Customs Administration, or a related field.
• Familiarity with Incoterms and HS code classification.
• Experience handling international air and ocean import shipments.
• Ability to identify opportunities for operational efficiencies, shipment visibility improvements, and logistics cost optimization.

Who should apply

This role suits candidates with progressive experience in international logistics and import/export coordination who can thrive in a fast-paced environment and are comfortable working during US night shift hours. Applicants should possess strong problem-solving abilities, attention to detail, and a growth mindset. Since the position requires 2 to 3 years of experience, it is not designated for freshers.

Frequently asked questions